Freshsales

Attract visitors, convert them into leads, run campaigns, and turn your website into a lead generation machine.

Top features:​

• Create landing pages in minutes. Monitor and understand visitor intent.
   

• Understand visitor intent. Track page visits and even actions on your site.
   

• Chat in real-time with website visitors using AI-powered chatbots
   

• Tailor email campaigns and generate cost-effective leads for sales

Build tailored campaigns and optimize them with real-time data for better engagement.  

Top features:

• Get a 360° view of a customer. Capture all customer interactions in one place.
   

• Freddy AI identifies your best leads - the ones that are most likely to convert
   

• Set up welcome emails or personalized journeys based on actions
   

• Communicate across Phone, Messenger, WhatsApp, and Chat

Freddy AI helps you focus on the right deals that will drive revenue. Get insights across the funnel from lead to revenue with multi-touch attribution.

Top features:

• Improve revenue predictability with Dynamic Forecasting
   

• Find the best deals to close with AI-based Deal Insights
   

• Collaborate across teams to close deals faster

Develop nurture campaigns that delight customers. Nurture leads along the funnel with targeted campaigns, support customers with educational content, and build deeper relationships. 

Top features:

• Develop nurture campaigns with triggers, actions, and conditions 
   

• Send transactional emails to customers to upsell and cross-sell
   

• Get a breakdown of campaign analytics for a holistic understanding of your market and audience

Empower your sales teams with automated workflows and boost productivity. Automate repetitive tasks, streamline processes, and be more productive, every day.

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Salespeople spend a lot of time doing repetitive manual tasks every day —following up on leads, sending emails, raising invoices, updating fields, and more. With Workflows in Freshsales, you can sit back and let the system do the work for you.

Freshsales is designed with your business in mind. Whether you have 1 sales team or 50, selling to 1 market or around the world, Freshworks can be customised to your business.  

Top features:

• Custom fields allow you to capture the data you need on your customers, account and deals
   

• Custom sales activities to track interactions, check-in to meetings, log calls, add notes, and more.
   

• Your language and your currency, Freshsales is available in Thai and capable of measuring THB

Access data from anywhere, at anytime with the Freshsales app. Connect with your prospects, record and access their information, make data-driven decisions, and close more deals while on the move.  

Top features:

• The Freshsales Suite mobile app syncs with your Google Maps
   

• Check-in: Mark your presence at an offline meeting by checking in to your current location and keeping your team in the loop.
   

• Add voice notes to your records and give more context to your teams.
   

• Connect with Gmail and Outlook 

With Freshsales robust analytics functionality, make data-driven decisions effortlessly, and improve your sales teams’ success rate. Right from monitoring leads’ website behaviour to gauging the success of your marketing campaigns, deal insights, sales activities, etc., stay on top of your teams’ performance with visual reports and dashboards. 

Top features:

• Decipher data effortlessly with visual reports and dashboards
   

• Identify campaigns/ teams/salespersons that bring in revenue
   

• Track sales activities that lead to winning deals
   

• Understand sales cycles better

Manage all deals in your pipeline -  trigger automatic follow-ups, predict future revenue with AI and achieve sales success.

Top features:

• Multiple Sales Pipelines: Manage different sales teams and keep track of their deals.
   

• Set sales goals based on revenue and closed deals; define a time range, effectively track progress, and achieve targets.
   

• Focus on the deals that need more attention. Assign a deal age and Freshsales Suite will highlight the deals that are rotting.
   

• Sales Forecasting: Commit to deals and set best-case estimates to make accurate sales forecasts