CRM for Marketing
Updated: Feb 15, 2022
Give your marketing team the tools they need to effectively target the right customers and evaluate their campaigns by tieing marketing money directly to a revenue outcome.
All the tools you need in one place: Work with your customers using a variety of methods: phone, email, chat, tasks, or the mailbox. Close deals together with your sales team and look up any contact information instantly in the CRM. See at a glance who's working on what and who hasn't taken action on a deal. Manage all your leads, opportunities and deals conveniently in one place. Improve your sales efficiency by saving time and getting more out of every minute with Smart Notifications.
“What percentage of your customers have purchased X, and how likely are they to purchase Y?”
Challenge: Companies get customer data from multiple sources, inputting that data and getting it to sales is a laborious task Solution: The CRM integrates with the likes of Facebook and Line as well as web forms to automatically capture customer data and get it to the right salesperson with no effort at all
Reaching Customers at the Right Time
Challenge: It's hard to know what to send to customers to help them make a decision. Solution: Custom journeys allow you to deliver personalized experiences at scale. Engage across channels with the right messaging at the right time.
Understanding Product Trends and Purchase Lifecycle
Challenge: Finding data on existing customers is hard enough, but finding all the customers who bought X or the ones with low satisfaction scores at scale is even harder. Solution: Auto-segment your customers based on any trait or action that is recorded in the CRM for targeted campaigns and custom journeys