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The Customer Relationship Management platform (CRM) is the bridge between your customers, your product and you team. It acts as the center point for information, communication and automation for your business.
Ideal Customer Journeys CRM is all about the top-line, helping you grow through all your customer touchpoints, from acquisition, to activation, to renewal.
“Are you manually doing things that could be done automatically with zero errors?”
Processes that can be automated
Sales inquiries
Customer assignment
Quotation confirmation
Pricing inquiries
Follow up tasks
Order confirmation
Invoice generation
Segmentation
Reporting
Processes that can be more efficient
New customer engagement
Order follow up
Payment confirmation
Pricing and discounts
Customer follow up
Finding new customers
Engaging distributors
Sales meetings